People Operations Associate

Job title: People Operations Associate

Location: London, Hybrid (2-3 days per week in office)

Contract Type: Permanent, Full time

Salary: Grade B £39,000 - £45,000

About us

We are a climate analytics nonprofit established in 2021. We provide system modelling data, software and analysis to support energy transition planning and decision-making. We are currently a grant-funded by the Quadrature Climate Foundation, Google.org, Sequoia Climate Foundation, Bloomberg Philanthropies, European Climate Foundation, among others. Our data, software and analysis is used by analysts in or working with government agencies, asset owners, operators, utilities, banks, and institutions.

At TransitionZero, we are building a culture that matches the urgency and complexity of the energy transition. We believe exceptional outcomes come from teams that are diverse in perspective, bold in thinking and united by purpose. Our goal is to be the most impactful nonprofit in our field by combining technical excellence with humility, discipline and a focus on real world relevance. We work across geographies, sectors and disciplines, fostering collaboration and valuing different ways of thinking as essential to solving complex challenges.

Inclusivity is not just a commitment, it is a necessity. We foster a culture of ownership, resilience and curiosity, where learning is continuous and excellence is expected. Our people are at the heart of everything we do, and we aim to offer an environment where you can do the most meaningful work of your career, surrounded by a team that values integrity, transparency and long term impact. If you share our mission to accelerate a zero carbon future and thrive in fast moving, high trust settings, we would love to hear from you.

At TransitionZero, we understand that diversity is an essential component of a successful team, whether that be diverse ways of thinking, personal or professional backgrounds and skills. We aim to be the most talented nonprofit in our vertical, spearheading innovative data solutions through our culture of inclusivity and adaptability. Now we are looking for a People and Talent Associate who is looking to take the next step in their People career.

Our people are our greatest asset, and the diverse experience, skills and perspectives individuals bring to our organisation are the driving force of our success. We will therefore consider all qualified applicants in the recruitment process as we welcome all the unique qualities and experiences that make you, you.

About the role

We're looking for a proactive, experienced (2+ years) People Operations Associate to deliver a seamless people experience across TransitionZero, supporting the full employee lifecycle and helping us attract and retain top talent. In the short term, you’ll work closely with our part time maternity cover Head of People to support the team during a maternity cover period. In the long term, you’ll continue to grow your career in a business that values growth & development, continuous improvement, and a high performance culture.

Responsibilities

• Be the go-to support and contact for internal People & Talent queries, handling all People-related helpdesk tickets & escalating complex matters where needed
• Coordinate recruitment processes including co-ordinating job postings, facilitating hiring managers with effective candidate sourcing, conducting initial screening calls, interview scheduling and managing all candidate updates
• Deliver an excellent onboarding experience for new joiners and handling all onboarding logistics and processes
• Manage all offboarding processes, with support and oversight from the Head of People
• Maintain and update our People systems (Personio, Leapsome, Notion and Google Drive)
• Support payroll and benefits administration
• Ensure employee records and HR files are up to date and compliant with UK legislation (and work with our EoR for any non UK based staff)
• Assist the Head of People with running engagement surveys and gathering employee feedback
• Support the Head of People with wider People & Talent projects and initiatives as needed including delivering and overseeing any company wide training

About you

While we are a growing tech startup, we are also a non-profit, so a high level of adaptability and willingness to approach challenges with creativity and curiosity is essential. You have previous experience in a People/ HR or Talent support role, ideally in a start up or growing company and are able to juggle multiple priorities; using your strong organisation skills to meet multiple timelines and deadlines and work collaboratively with the wider operations team.

Skills and Experience

• Proactive, organised and reliable - you take pride in making things run smoothly and being self organised
• Previous experience in a People/HR or Talent support role (at least one year in a People/ TA role)
• Able to juggle multiple workstreams and priorities and adapt to a fast-changing environment
• A confident communicator who builds trust and rapport easily
• Tech-savvy with HR systems (we use Personio, Leapsome, Notion and Google drive) with a preference for automating where possible and leveraging use of data
• Enthusiastic about creating a positive, inclusive employee experience and developing company culture
• Curious and eager to grow your People career - you want to learn and take on more responsibility over time

Essential

• Solid basic understanding of HR fundamentals and employment law basics
• Familiar with recruitment and talent acquisition processes
• Problem solving and curious mindset

Beneficial

• Experience with Personio
• Experience with tools that manage employee feedback and reviews (like Leapsome)

Studies have shown that some people from marginalised or underrepresented groups are less likely to apply to a role unless they meet all of the hiring guidelines or qualifications. Whoever you are, even if you don't meet all of the criteria, if you can demonstrate a variety of skills and experience relevant to this role, we encourage you to apply as you might just be the candidate we hire! At TransitionZero, we're looking for people who are genuinely passionate about what they do, and we welcome all people, regardless of their background.

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact our People Team (people@transitionzero.org) for an informal chat. We will make every effort to respond to your request for assistance as soon as possible.

Salary and Benefits

• Competitive salary based on experience
• Enhanced competitive pension scheme
• 25 days annual leave (excluding UK public holidays) and an additional discretionary days such as our winter closure
• 20 days annual allowance to work from anywhere in the world
• Hybrid working and core working hours model
• Allowance to set up your home office
• Annual budget and dedicated leave time for relevant training courses
• Enhanced gender-neutral parental leave (16 weeks fully paid)
• Private healthcare following successful completion of the probation period
• Yearly offsites

As an equal opportunity employer, we do not discriminate based on any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness to everyone.